This position provides a one-to-one customer service experience for UPS Preferred accounts
Job Summary
This position provides a one-to-one customer service experience for UPS Preferred accounts.
He/She analyzes and resolves problems, solves tracing and claim inquiries, and maintains ownership of customer situations through resolution which may include follow-ups and making outbound calls.
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Matching Summary
This position provides a one-to-one customer service experience for UPS Preferred accounts.
Skills & Requirements
Must-have
customer service experience
analyze and resolve problems
tracing and claim inquiries
maintain ownership of customer situations
oral and written communication skills
Nice-to-have
rewarding culture
talented teams
cultivate your skills
lead yourself or teams
Key Requirements
High school diploma, GED, or International equivalent