The Commonwealth Bank is seeking customer service professionals for its Cannington branch, emphasizing a commitment to delivering exceptional customer experiences. Ideal candidates should be passionate about service excellence and comfortable in a fast-paced retail environment
Job Summary
In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
We are looking for several customer service professionals to join our Cannington branch!
Matching Summary
Match Score: 85
The Commonwealth Bank is seeking customer service professionals for its Cannington branch, emphasizing a commitment to delivering exceptional customer experiences. Ideal candidates should be passionate about service excellence and comfortable in a fast-paced retail environment.
Skills & Requirements
Must-have
customer service professionals
transactional needs
financial health checks
adhere to bank processes
capture customer feedback
Nice-to-have
passion for service excellence
comfortable working independently
seeing the big picture
genuine passion for the customer
participating in community events
Key Requirements
Must be available to cover predetermined rosters
Ability to ask the right questions and find the right solutions
Act with integrity and place the customer at the centre
Ability to work in a busy, commercial and driven retail environment