Product Excellence Lead

Southern Cross Health Insurance

Auckland, New Zealand
Hybrid
Strong product management experience in regulated environment
Track record improving in-life products
Experience setting standards and running governance
This role is responsible for owning the health, maturity, and sustainability of in-life health insurance products to ensure they deliver value over time

Job Summary

  • This role is responsible for owning the health, maturity, and sustainability of in-life health insurance products to ensure they deliver value over time.
  • The successful candidate will define clear product standards and governance while driving continuous improvement opportunities across the portfolio.
  • Southern Cross offers five days of wellbeing leave per year, health insurance for immediate whānau, and a hybrid work environment for Auckland-based employees.

Matching Summary

This role is responsible for owning the health, maturity, and sustainability of in-life health insurance products to ensure they deliver value over time.

Skills & Requirements

Must-have

  • Strong product management experience in regulated environment
  • Track record improving in-life products
  • Experience setting standards and running governance
  • Sharp stakeholder skills for influencing decisions
  • Practical data-informed mindset with bias for action

Nice-to-have

  • Ability to turn complexity into clarity
  • Passion for continuous improvement that sticks
  • Commitment to diversity, equity, and inclusion
  • Values-driven team culture alignment

Key Requirements

  • Strong product management experience in complex regulated environment
  • Proven track record improving in-life products
  • Confidence in setting standards without creating bureaucracy

Work Rights

Not specified

Tailored Resume

Cover Letter