Customer Service Specialist

CBA (Commonwealth Bank)

Sydney, Australia
100% onsite
Commercial or business banking operations experience
High attention to detail for high-volume processing
Experience in fast-paced operational environments
This role supports the fulfilment, settlement, and servicing of Commercial Lending products for a wide range of customers including small businesses and large-scale corporate clients

Job Summary

  • This role supports the fulfilment, settlement, and servicing of Commercial Lending products for a wide range of customers including small businesses and large-scale corporate clients.
  • The position offers hybrid working flexibility after a mandatory 3-month in-office training period, allowing for 3 days in the office and 2 days from home.
  • Candidates will be responsible for post-settlement tasks such as registering security documents, managing paper packets, and investigating customer requests while maintaining strict risk management standards.

Matching Summary

This role supports the fulfilment, settlement, and servicing of Commercial Lending products for a wide range of customers including small businesses and large-scale corporate clients.

Skills & Requirements

Must-have

  • Commercial or business banking operations experience
  • High attention to detail for high-volume processing
  • Experience in fast-paced operational environments

Nice-to-have

  • Continuous improvement mindset
  • Strong relationship building with stakeholders
  • Knowledge of home lending processes

Key Requirements

  • Some experience across commercial, business banking or retail operations lending processes
  • Demonstrated experience working within a fast-paced and high-volume environment

Work Rights

Not specified

Tailored Resume

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