Customer Service Officer

E-CRUIT TEAM PTE. LTD.

Singapore, Singapore
Up to $3,000; not specified; not specified pm
Handle walk-in residents and customers
Log and route cases to departments
Assess urgency of incoming cases
The role involves reporting daily matters to the Operations Manager and attending to walk-in residents at the Town Council office

Job Summary

  • The role involves reporting daily matters to the Operations Manager and attending to walk-in residents at the Town Council office.
  • Candidates will handle enquiries via calls, emails, online forms, and the OneService platform while logging and categorizing cases.
  • The position offers a salary up to $3000 for a 5.5-day work week with potential for ad-hoc duties.

Matching Summary

The role involves reporting daily matters to the Operations Manager and attending to walk-in residents at the Town Council office.

Salary

Up to $3000; Not specified; Not specified

Skills & Requirements

Must-have

  • Handle walk-in residents and customers
  • Log and route cases to departments
  • Assess urgency of incoming cases

Nice-to-have

  • Experience working with Town Councils
  • Proficiency with OneService platform
  • Ability to start work within short notice

Key Requirements

  • Min Higher Nitec/Nitec/O Levels
  • Min 2 years of relevant experience
  • Able to start work within short notice

Work Rights

Not specified

Tailored Resume

Cover Letter