The Service Associate is responsible for providing a welcoming, professional, and helpful experience to all members while acting as a representative of the gym's commitment to exceptional service
Job Summary
The Service Associate is responsible for providing a welcoming, professional, and helpful experience to all members while acting as a representative of the gym's commitment to exceptional service.
Employees must greet members and guests with a friendly attitude, process payments, and ensure the front desk area remains clean, organized, and stocked with necessary supplies.
The role requires flexibility to work evenings, weekends, and holidays while adhering to safety protocols and maintaining inventory levels for coolers and bar items.
Matching Summary
The Service Associate is responsible for providing a welcoming, professional, and helpful experience to all members while acting as a representative of the gym's commitment to exceptional service.
Skills & Requirements
Must-have
Greet members and guests professionally
Process payments for memberships
Maintain clean front desk area
Operate gym management system
Handle member inquiries promptly
Nice-to-have
Experience in fitness industry
Strong interpersonal skills
Ability to multitask in fast pace
Embrace company core values
Knowledge of gym services
Key Requirements
CPR certification within 30 days of hire
Previous customer service or front desk experience