The Manager is responsible for managing daily operations and performance management of the Internal Maintenance Team to enhance the guest experience
Job Summary
The Manager is responsible for managing daily operations and performance management of the Internal Maintenance Team to enhance the guest experience.
The role includes scheduling, labor cost management, conducting inspections, resolving guest concerns, and promoting effective communication within the department.
Safety, professional conduct, and continuous team performance improvement are essential functions of this job.
Matching Summary
The Manager is responsible for managing daily operations and performance management of the Internal Maintenance Team to enhance the guest experience.
Skills & Requirements
Must-have
Manage hourly team members
Scheduling and labor cost management
Conduct property and cleanliness inspections
Use of Virtual Roster and UKG software
Guest service and complaint resolution
Safety and compliance adherence
Nice-to-have
Strong interpersonal communication skills
Experience with unionized workforce
Project management and cost saving initiatives
Team member coaching and development
Key Requirements
5+ years managerial experience in hospitality
High school diploma or equivalent
21 years of age minimum
Authorization to work in the United States
Bachelor’s Degree preferred
Ability to lift or carry 50 pounds unassisted
Work Rights
Proof of authorization/eligibility to work in the United States