Technical Data Customer Support Operations - Fleet Management (m/f)

ATR (Airbus/Leonardo)

Toulouse, France
Technical data support
Customer queries analysis
Internal stakeholder interfaces
The team supports Airlines, lessors and MRO worldwide by providing up-to-date documentation throughout the aircraft lifecycle

Job Summary

  • The team supports Airlines, lessors and MRO worldwide by providing up-to-date documentation throughout the aircraft lifecycle.
  • Your responsibilities include analyzing customer queries, managing customer relationships, and contributing to business performance and project work.
  • Airbus offers attractive financial rewards, work-life balance initiatives, comprehensive wellbeing support, and significant individual development opportunities.

Matching Summary

The team supports Airlines, lessors and MRO worldwide by providing up-to-date documentation throughout the aircraft lifecycle.

Skills & Requirements

Must-have

  • Technical Data support
  • Customer queries analysis
  • Internal stakeholder interfaces
  • Customer satisfaction
  • Technical Data policy definition

Nice-to-have

  • Customer knowledge capitalization
  • Subcontractor performance monitoring
  • Proactive information sharing
  • Team project contribution
  • Flexible working arrangements

Key Requirements

  • Bachelor’s degree
  • Professional experience in aeronautical industry
  • Customer support experience
  • Aircraft systems understanding
  • Airline operations understanding
  • Negotiation level English (C1)

Work Rights

Not specified

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