Preparing death certificates and related documents
Processing payments and contracts
The Field Operations Support Assistant position at Retirementcorporation in San Juan, PR, involves providing administrative and clerical support within a funeral home, cemetery, or crematory setting. The ideal candidate will have experience in customer service and an empathetic approach to client interactions
Job Summary
Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities.
Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.
Acts as backup to Receptionist and greets family members and friends.
Matching Summary
Match Score: 75
The Field Operations Support Assistant position at Retirementcorporation in San Juan, PR, involves providing administrative and clerical support within a funeral home, cemetery, or crematory setting. The ideal candidate will have experience in customer service and an empathetic approach to client interactions.
Skills & Requirements
Must-have
Greeting the public and providing information
Preparing death certificates and related documents
Processing payments and contracts
Ordering office supplies
Maintaining professional relationships with county clerk, medical examiner and physicians
Nice-to-have
Conveying a sense of concern and empathy
Responding to customer inquiries via telephone, internet and in person
Maintaining confidentiality
Key Requirements
High School or equivalent
1 - 2 years of office clerical or customer service experience
Experience in a customer-focused and fast-paced professional environment