As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
The Customer Banking Specialist will have in-depth conversations with customers about banking needs including Home Loans, Business Banking and Financial Advice, and provide effective solutions.
Applicants may be required to complete an online assessment and/or digital interview within 48 hours of applying.
Matching Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional Customer Service experience
Excellent communication skills
Ability to explain financial terms clearly
Work in busy retail environment
Support credit product applications
Conduct Financial Health Checks
Nice-to-have
Genuine interest in career growth
Problem solving and solution provision
Champion risk-adverse culture
Support Indigenous employee network
Key Requirements
Proven customer service experience
Experience in Financial Services, Retail or Hospitality