Responsible for the efficient operation and maintenance of all computer systems and data and voice communications activities on the property
Job Summary
Responsible for the efficient operation and maintenance of all computer systems and data and voice communications activities on the property.
Ensure continuous operation of critical hotel systems (PMS, POS, HSIA, PABX, Call Accounting), ensuring 24/7 availability and rapid incident response.
Contribute to technological planning, including support for capital/operational budgets, recommendations for new applications, and occasional assistance to other areas such as accounting.
Matching Summary
Responsible for the efficient operation and maintenance of all computer systems and data and voice communications activities on the property.
Skills & Requirements
Must-have
Efficient operation of IT systems
24/7 critical system availability
Technical support for guests and users
Manage IT infrastructure and security
Coordinate external vendors and projects
Nice-to-have
Commitment to luxury with genuine heart
Create amazing guest experiences
World-class employee experience
Harmonious relations with departments
Key Requirements
Systems Engineer degree
Minimum 5 years of experience supporting complex networks