The role involves greeting customers with warmth and urgency while routing urgent medical calls to doctors quickly
Job Summary
The role involves greeting customers with warmth and urgency while routing urgent medical calls to doctors quickly.
Employees receive competitive compensation along with unlimited ER continuing education and travel stipends ranging from $400 to $1,000 annually.
The company fosters a culture of inclusivity where diversity is celebrated as a strength that fuels innovation and kindness.
Matching Summary
The role involves greeting customers with warmth and urgency while routing urgent medical calls to doctors quickly.
Salary
Competitive compensation; Travel stipend: $1,000/year for credentialed part-time staff or $400/year for uncredentialed; Benefits include flexible schedules and food provided
Skills & Requirements
Must-have
2+ years customer service experience
Advanced computer program proficiency
Ability to work nights weekends holidays
Multitasking in high stakes environments
Willingness to work noisy odorous environment
Nice-to-have
High emotional intelligence and empathy
Problem solving and innovation focus
Strong communication with diverse personalities
Humility and team ownership mindset
Curious nature seeking continuous learning
Key Requirements
2+ years of customer service experience
Advanced proficiency in practice management software
Availability for rotating night weekend holiday shifts