Regional Multinational Service Delivery Manager – Latin America And The Caribbean (lac)

AIG Group

Not specified; not specified; comprehensive benefi...
5+ years operational experience in financial services
Experience managing service-oriented operational environment
Knowledge of commercial/personal insurance and global fronting
The Regional Multinational Service Delivery Manager will implement the MN Business Model and ensure service expectations are met across Latin America and the Caribbean

Job Summary

  • The Regional Multinational Service Delivery Manager will implement the MN Business Model and ensure service expectations are met across Latin America and the Caribbean.
  • This role requires coordinating servicing efforts for Producing Offices, Issuing Offices, and Network Partners while navigating complex regulations in territories like Argentina and Venezuela.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development for its team members.

Matching Summary

The Regional Multinational Service Delivery Manager will implement the MN Business Model and ensure service expectations are met across Latin America and the Caribbean.

Salary

Not specified; Not specified; Comprehensive benefits package included

Skills & Requirements

Must-have

  • 5+ years operational experience in financial services
  • Experience managing service-oriented operational environment
  • Knowledge of Commercial/Personal Insurance and Global Fronting
  • Proven background in multinational and Captive Fronting programs
  • Intimate knowledge of regulatory and processing requirements
  • Proficiency in leadership, strategic, and analytical skills

Nice-to-have

  • Thought leadership strategy development
  • Experience with Power BI and Qlickview platforms
  • Ability to negotiate complex international regulations
  • Strong interpersonal and coaching skills
  • Change management and process re-engineering expertise

Key Requirements

  • Minimum 5 years of operational experience in financial services or insurance
  • Experience in Commercial/Personal Insurance and International Business Environment
  • Background dealing with multinational and Captive Fronting programs
  • High level proficiency in leadership, strategic, and analytical skills

Work Rights

Not specified

Tailored Resume

Cover Letter