Non-complex Business Cps Manager

American International Group, Inc. (AIG)

Mexico
In-person collaboration (primarily in the office)
Issuance operations management
Process design & optimization
Automation & stp implementation
American International Group, Inc. (AIG) is seeking a Non-Complex Business CPS Manager in Mexico to lead the efficient issuance of non-complex insurance products. The role focuses on optimizing processes through automation, ensuring high-quality service delivery, and collaborating with various internal teams and BPO partners

Job Summary

  • This role leads the issuance of non-complex business through efficient, standardized, and increasingly automated processes, owning end-to-end issuance workflows.
  • You will manage both internal teams and BPO partners, working closely with IT, Product, Sales, and Non-Complex Underwriting teams.
  • We provide a variety of leaves for personal, health, family, and military needs, and offer a range of learning opportunities and tuition reimbursement.

Matching Summary

Match Score: 85

American International Group, Inc. (AIG) is seeking a Non-Complex Business CPS Manager in Mexico to lead the efficient issuance of non-complex insurance products. The role focuses on optimizing processes through automation, ensuring high-quality service delivery, and collaborating with various internal teams and BPO partners.

Skills & Requirements

Must-have

  • Issuance Operations Management
  • Process Design & Optimization
  • Automation & STP Implementation
  • BPO Management
  • KPI & Performance Management
  • Cross-Functional Delivery

Nice-to-have

  • Customer Orientation
  • Change Leader
  • Collaborative
  • Analytical
  • Ownership Mindset
  • Resilient

Key Requirements

  • Experience identifying automation opportunities
  • Experience leading operational transitions

Work Rights

Not specified

Tailored Resume

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