The Advisor I position interfaces with customers via inbound calls, outbound calls, or the Internet to provide service support and resolve routine problems
Job Summary
The Advisor I position interfaces with customers via inbound calls, outbound calls, or the Internet to provide service support and resolve routine problems.
Employees must ensure service delivery meets contractual Key Performance Indicators while maintaining a courteous and professional tone.
The role requires tolerance for repetitive work in a high-production environment and the ability to rotate shifts as needed.
Matching Summary
Match Score: 75
The Advisor I position interfaces with customers via inbound calls, outbound calls, or the Internet to provide service support and resolve routine problems.
Skills & Requirements
Must-have
Vietnamese language proficiency
Strong computer navigation skills
Ability to work rotating shifts
Nice-to-have
Demonstrate empathy with customers
Multi-tasking in fast-paced environment
Flexible and adapt to changes quickly
Key Requirements
High school diploma preferred
Three to six months relevant experience preferred
Minimum two years college education for Philippines location