3pl Client Success Senior Manager

GALDERMA AUSTRALIA

Boston, MA, USA
Base: $125,000-$165,000 usd; bonus: annual short-t...
Hybrid
5+ years pharmaceutical logistics experience
Specialty pharmacy operations knowledge
Dscsa regulatory compliance expertise
The role serves as the primary operational lead bridging logistics, customer experience, and specialty pharmacy operations within the Trade & Distribution team

Job Summary

  • The role serves as the primary operational lead bridging logistics, customer experience, and specialty pharmacy operations within the Trade & Distribution team.
  • Responsibilities include managing contractual relationships with warehouse partners, ensuring DSCSA compliance, and driving continuous improvement to reduce operational costs.
  • The position offers a competitive base salary range of $125,000-$165,000 USD along with an annual short-term incentive program and comprehensive benefits.

Matching Summary

The role serves as the primary operational lead bridging logistics, customer experience, and specialty pharmacy operations within the Trade & Distribution team.

Salary

Base: $125,000-$165,000 USD; Bonus: Annual short-term incentive program based on corporate and individual performance; Benefits: Health insurance, 401(k) match, paid time off, hybrid work schedules

Skills & Requirements

Must-have

  • 5+ years pharmaceutical logistics experience
  • Specialty pharmacy operations knowledge
  • DSCSA regulatory compliance expertise
  • 3PL vendor performance management
  • Inventory accuracy and reconciliation

Nice-to-have

  • Cold-chain logistics familiarity
  • APICS/ASCM certification preferred
  • Strong cross-functional collaboration skills
  • Process optimization initiative drive
  • High-touch distribution model experience

Key Requirements

  • Bachelor's degree in business or Supply Chain
  • 5+ years in pharmaceutical logistics or 3PL account management
  • Demonstrated success managing vendor performance
  • Strong understanding of GDP and DSCSA regulations

Work Rights

Not specified

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