Bilingual Customer Service Representative

NORC at the University of Chicago

Wichita, KS, US
Base: $18.25 ph; bonus/equity: not specified; bene...
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Spanish-language proficient
Conduct interviews over the phone
Administer survey using script
** NORC at the University of Chicago is seeking a Bilingual Customer Service Representative for their Wichita, KS location. The ideal candidate should be fluent in both English and Spanish, possess good communication skills, and be comfortable conducting phone interviews in a call center environment. **

Job Summary

  • This position requires an individual who is Spanish-language proficient at a conversational level.
  • Your work will directly contribute to understanding pressing issues such as: the cost and access to healthcare, the impact of higher education on the labor force, and many other topics that inform social policy.
  • Intermittent staff are eligible for a 403(b) Retirement Plan, paid sick leave, paid holidays, paid orientation and training, free counseling, and discount programs.

Matching Summary

Match Score: 75

** NORC at the University of Chicago is seeking a Bilingual Customer Service Representative for their Wichita, KS location. The ideal candidate should be fluent in both English and Spanish, possess good communication skills, and be comfortable conducting phone interviews in a call center environment. **

Salary

Base: $18.25 per hour; Bonus/Equity: Not specified; Benefits: 403(b) Retirement Plan, Paid sick leave, Paid holidays, Paid orientation and training, Free counseling and referrals through NORC’s Employee Assistance Program (EAP), Discount programs

Skills & Requirements

Must-have

  • Spanish-language proficient
  • Conduct interviews over the phone
  • Administer survey using script
  • Record survey answers verbatim
  • Basic computer knowledge
  • Work in a call center environment

Nice-to-have

  • Enjoy speaking with diverse people
  • Flexible part-time schedule
  • Available for evening hours
  • Available for weekends

Key Requirements

  • Fluent in English and Spanish
  • At least 18 years of age
  • Legally authorized to work in the United States

Work Rights

Legally authorized to work in the United States

Tailored Resume

Cover Letter