Customer Service Representative

American Pet Spa

Cordova, TN, United States
Base: $13.00 - $15.00ph; tips: yes; benefits: pyrt...
Answering phones
Multi-tasking like a pro
Handling cash and cards
We are revolutionizing the pet industry and are sniffing out our next Customer Service Representative who can make every client feel like a Very Important Pet-parent

Job Summary

  • We are revolutionizing the pet industry and are sniffing out our next Customer Service Representative who can make every client feel like a Very Important Pet-parent.
  • You will be welcoming pet parents and their furry VIPs, answering phones, touring new clients, managing check-ins and check-outs, and responding to complaints with patience and professionalism.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $13.00 - $15.00/hour DOE plus tips.

Matching Summary

We are revolutionizing the pet industry and are sniffing out our next Customer Service Representative who can make every client feel like a Very Important Pet-parent.

Salary

Base: $13.00 - $15.00/hour; Tips: Yes; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • Answering phones
  • Multi-tasking like a pro
  • Handling cash and cards
  • Responding to complaints
  • Keeping the lobby clean
  • People and pet person

Nice-to-have

  • Concierge skills
  • Chaos coordinator
  • Fluent in human and hound
  • Charm of a customer service pro
  • Heart of a dog mom or dad

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter