Customer Solutions Representative - Collector - Jacksonville, Fl - Starting August 2026

Ally

Jacksonville, FL, United States
Base: $23ph; bonus/equity: monthly incentives; ben...
On-site
Experience in customer service
Ability to handle inbound and outbound calls
Professional negotiation skills
The role involves proactively making outbound calls and handling inbound calls to assist customers with auto loan accounts

Job Summary

  • The role involves proactively making outbound calls and handling inbound calls to assist customers with auto loan accounts.
  • Employees will receive thorough training in compliance, negotiation, and sales while resolving payment issues professionally.
  • The position offers a competitive compensation package including $23 per hour plus monthly incentives.

Matching Summary

The role involves proactively making outbound calls and handling inbound calls to assist customers with auto loan accounts.

Salary

Base: $23/hr; Bonus/Equity: Monthly incentives; Benefits: Competitive benefits package

Skills & Requirements

Must-have

  • Experience in customer service
  • Ability to handle inbound and outbound calls
  • Professional negotiation skills

Nice-to-have

  • Empathetic communication style
  • Interest in financial well-being
  • Highly productive work ethic

Key Requirements

  • Customer service experience required

Work Rights

Not specified

Tailored Resume

Cover Letter