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Rithum is seeking a Technical Account Manager to provide strategic technical guidance and support to enterprise clients in a remote setting. The ideal candidate should have experience in technical account management, project management, and a strong understanding of e-commerce solutions.
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Job Summary
The role involves delivering strategic technical guidance and executional support to enterprise clients throughout their journey with Rithum.
Candidates must possess strong proficiency in Excel and comfort leveraging AI-driven tools like Microsoft Copilot within daily workflows.
The company offers a comprehensive benefits package including medical, dental, vision, a 6% 401(k) match, and up to 25 days of PTO after 5 years.
Matching Summary
Match Score: 75
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Rithum is seeking a Technical Account Manager to provide strategic technical guidance and support to enterprise clients in a remote setting. The ideal candidate should have experience in technical account management, project management, and a strong understanding of e-commerce solutions.
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Salary
Base: $60,000-$100,000 per year; Bonus: Discretionary bonus of 10% of annual base salary; Benefits: Medical, dental, vision, 6% 401(k) match, 20-25 days PTO
Skills & Requirements
Must-have
2+ years technical account management experience
Proficiency with Excel and Microsoft Copilot
Experience with Salesforce or JIRA tools
Knowledge of data mapping and feed architecture
Strong project management capabilities
Nice-to-have
Bachelor's degree in business or engineering
3+ years in solutions engineering roles
Experience with SaaS deployment models
Familiarity with scalable system design
Cross-functional stakeholder navigation skills
Key Requirements
2+ years experience in B2B SaaS or marketplace roles
Foundational understanding of channel requirements
Demonstrated ability to manage technical projects
Excellent problem-solving and communication skills