Asesor De Servicio Al Cliente - Mercado Portugués & Español Pl01

Concentrix

Barcelona, Spain
Base: 6,714 euros gross; bonus/equity: up to 552 e...
Bilingual portuguese and advanced spanish
Customer service experience
Computer and office tools proficiency
As a Customer Service Advisor, you will attend incoming customer calls and resolve user demands

Job Summary

  • As a Customer Service Advisor, you will attend incoming customer calls and resolve user demands.
  • You will maintain service and product knowledge and associated skill for specific applications for individual clients.
  • Concentrix offers a permanent contract with rotating hours, full and paid training, and professional development programs.

Matching Summary

As a Customer Service Advisor, you will attend incoming customer calls and resolve user demands.

Salary

Base: 6,714 euros gross; Bonus/Equity: up to 552 euros gross per year; Benefits: Not specified

Skills & Requirements

Must-have

  • Bilingual Portuguese and advanced Spanish
  • Customer service experience
  • Computer and office tools proficiency
  • Handle inbound customer calls
  • Maintain contractual SLA

Nice-to-have

  • Empathetic and eager to learn
  • Dynamic work environment
  • Good communication and organizational skills
  • Enthusiastic, friendly, client-oriented

Key Requirements

  • Bilingual Portuguese
  • Advanced Spanish
  • Advanced English
  • Customer service experience
  • Computer and office tools proficiency
  • CRM tool experience

Work Rights

Not specified

Tailored Resume

Cover Letter