Customer Service Associate

Carrier

Base: $35,500.00 - $71,500.00 annually; bonus/equi...
3 years customer service experience
High volume call center environment
Crm and phone system proficiency
Carrier is a global leader in intelligent climate and energy solutions committed to enhancing lives through innovation

Job Summary

  • Carrier is a global leader in intelligent climate and energy solutions committed to enhancing lives through innovation.
  • The role involves providing exceptional customer support to homeowners and contractors while managing high-volume inbound interactions.
  • Employees are eligible for comprehensive benefits including health care, retirement plans, and up to 15 days of paid vacation.

Matching Summary

Carrier is a global leader in intelligent climate and energy solutions committed to enhancing lives through innovation.

Salary

Base: $35,500.00 - $71,500.00 annually; Bonus/Equity: Short-term cash incentives subject to plan requirements; Benefits: Medical, Dental, Vision, Retirement, Paid Time Off

Skills & Requirements

Must-have

  • 3 years customer service experience
  • High volume call center environment
  • CRM and phone system proficiency

Nice-to-have

  • Salesforce working knowledge
  • Residential and Commercial HVAC background
  • Ability to read basic technical drawings
  • Spanish or French language skills
  • Creative problem-solving skills

Key Requirements

  • High School Diploma or GED
  • Minimum 3 years call center experience
  • Experience with leading CRM platforms

Work Rights

Not specified

Tailored Resume

Cover Letter