1+ years project management with workday hcm payroll financials
Business level japanese communication skills
This role serves as a key partner to drive customer transformation by aligning product roadmaps with long-term business strategies
Job Summary
This role serves as a key partner to drive customer transformation by aligning product roadmaps with long-term business strategies.
The Customer Success Manager acts as a central hub connecting sales, professional services, support, and product management teams to ensure operational excellence.
Workday offers a culture rooted in integrity and empathy where employees are trusted to take risks and develop their skills for the long haul.
Matching Summary
This role serves as a key partner to drive customer transformation by aligning product roadmaps with long-term business strategies.
Skills & Requirements
Must-have
5+ years customer facing services experience
1+ years project management with Workday HCM Payroll Financials
Business level Japanese communication skills
Nice-to-have
Experience with State and Local Government customers
Functional domain expertise in Workday Financials
Executive level stakeholder relationship building
Adaptive Planning implementation experience
High-level presentation and webinar hosting skills
Key Requirements
Bachelor degree or equivalent work experience
Ability to travel up to 30%
Must be able to work from Tokyo or Osaka office 50% of time