The Technical Solution Architect is a senior customer facing role providing technical leadership, design and support to a virtual team of highly skilled professionals delivering complex and bespoke Contact Centre, WAN and LAN solutions
Job Summary
The Technical Solution Architect is a senior customer facing role providing technical leadership, design and support to a virtual team of highly skilled professionals delivering complex and bespoke Contact Centre, WAN and LAN solutions.
Key accountabilities include technical accountability and leadership of the virtual team responsible for the detailed design, development, delivery and test of multi-million-pound complex customer solutions working alongside the Programme Manager.
Join us and you’ll be at the heart of change, building responsibly, investing sustainably and creating opportunities that last, with £11bn invested in 5G and digital infrastructure.
Matching Summary
The Technical Solution Architect is a senior customer facing role providing technical leadership, design and support to a virtual team of highly skilled professionals delivering complex and bespoke Contact Centre, WAN and LAN solutions.
Salary
Excellent basic salary; Bonus; Vodafone benefits
Skills & Requirements
Must-have
Technical leadership and design
Customer-facing role
Contact Centre, WAN, LAN expertise
Fixed product market experience
Networking and security principles
Complex IT/Telco solutions delivery
Nice-to-have
Building influential relationships
Business acumen and transformation focus
Customer design and integration workshops
Inclusion for All workplace culture
Key Requirements
Experience designing Contact Centre and LAN/WAN technologies
In-depth understanding of complex customer solutions
Proven track record of large scale project delivery