Credit To Collections -otc- Vois

VOIS (Vodafone Intelligent Solutions)

Pune, India
On-site
Outbound customer communication
Accurate documentation
Internal team collaboration
VOIS (Vodafone Intelligent Solutions) is seeking a detail-oriented Collections Analyst for their Credit to Collections team in Pune, India. The role requires managing customer communications related to outstanding balances, with a focus on accuracy and collaboration across internal teams

Job Summary

  • This role involves managing outbound communications with customers to resolve outstanding balances, ensuring accurate documentation, and collaborating with internal teams to support timely issue resolution.
  • The ideal candidate will bring strong accounting knowledge, proficiency in Excel, and experience in collections and reconciliation processes.
  • Opportunity to work in a global shared services environment with exposure to cross-functional teams and contribute to impactful initiatives that improve cash flow and reduce revenue leakage.

Matching Summary

Match Score: 85

VOIS (Vodafone Intelligent Solutions) is seeking a detail-oriented Collections Analyst for their Credit to Collections team in Pune, India. The role requires managing customer communications related to outstanding balances, with a focus on accuracy and collaboration across internal teams.

Skills & Requirements

Must-have

  • outbound customer communication
  • accurate documentation
  • internal team collaboration
  • Microsoft Excel proficiency
  • ERP systems (Oracle or SAP)
  • B2B debt collection processes

Nice-to-have

  • customer-focused
  • analytical and problem-solving
  • process optimisation
  • Lean/Six Sigma methodologies

Key Requirements

  • B.Com, Master’s in Finance, or Diploma in Finance
  • Solid understanding of Order to Cash process
  • Basic accounting principles knowledge
  • Experience in outbound collections
  • Experience in reconciliation activities
  • Proficiency in Microsoft Excel
  • Proficiency in ERP systems (Oracle or SAP)
  • Strong analytical capabilities
  • Strong problem-solving capabilities
  • Effective verbal and written communication
  • Understanding of B2B customer dynamics
  • Familiarity with forecasting tools

Work Rights

Not specified

Tailored Resume

Cover Letter