Business Service Officer

Morgan Stanley

Boston, United States
Base: $120,000 - $165,000 py; bonus/equity: not sp...
On-site
Client experience modernization
Supervision of support professionals
Execution of business and service functions
Business Service Officers are responsible for shaping the future of service by modernizing our client experience through an elevated standard of care

Job Summary

  • Business Service Officers are responsible for shaping the future of service by modernizing our client experience through an elevated standard of care.
  • Lead, mentor, and supervise a team of Support and Service Professionals, promoting cross-training, learning, development and recognition.
  • Identify and implement process improvements to ensure teams are maximizing productivity and driving efficiencies.

Matching Summary

Business Service Officers are responsible for shaping the future of service by modernizing our client experience through an elevated standard of care.

Salary

Base: $120,000 - $165,000 per year; Bonus/Equity: Not specified; Benefits: Other Morgan Stanley sponsored benefit programs

Skills & Requirements

Must-have

  • client experience modernization
  • supervision of support professionals
  • execution of business and service functions
  • facilitate communication and training
  • partner with sales and risk teams

Nice-to-have

  • championing diversity and inclusion
  • strategic priorities
  • talent development capabilities

Key Requirements

  • Bachelor’s degree or equivalent
  • Previous industry experience
  • Active Series 7, Series 9 and Series 10, and Series 66 or Series 63 and Series 65
  • Previous supervisory experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter