Principal Ux Designer, Amazon Delivery Customer Experiences

Amazon

United States
164,000.00 - 221,800.00 usd annually py
On-site
Lead strategic vision for post-purchase experiences
Scale design systems for consistency
Champion ai enablement for cx
Lead the strategic vision for post-purchase experiences, transforming everyday moments into experiences customers can genuinely look forward to

Job Summary

  • Lead the strategic vision for post-purchase experiences, transforming everyday moments into experiences customers can genuinely look forward to.
  • Establish design strategy and vision to inspire and deliver impactful experiences for the customer by delivering on design artifacts, research, and innovation activities.
  • Partner with business and technology teams to leverage scale for new innovations without compromising core experience principles.

Matching Summary

Lead the strategic vision for post-purchase experiences, transforming everyday moments into experiences customers can genuinely look forward to.

Salary

164,000.00 - 221,800.00 USD annually

Skills & Requirements

Must-have

  • Lead strategic vision for post-purchase experiences
  • Scale design systems for consistency
  • Champion AI enablement for CX
  • Establish design strategy and vision
  • Develop and maintain design standards

Nice-to-have

  • Connect evolving customer needs with emerging technologies
  • Drive inspiration, collaboration, and connection
  • Champion the customer voice through insights
  • Bring authentic selves to work
  • Learn from mistakes

Key Requirements

  • Principal Designer experience
  • UX design leadership experience
  • Experience scaling design systems
  • Experience with AI/LLM for CX innovation
  • Experience presenting to executive leadership

Work Rights

Not specified

Tailored Resume

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