Responsible for analyzing business needs and translating them into functional requirements on the ServiceNow platform
Job Summary
Responsible for analyzing business needs and translating them into functional requirements on the ServiceNow platform.
Partners closely with stakeholders and development teams to design solutions, optimize workflows, and ensure the platform aligns with the organization’s roadmap.
DXC Technology prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.
Matching Summary
Responsible for analyzing business needs and translating them into functional requirements on the ServiceNow platform.
Skills & Requirements
Must-have
ServiceNow platform expertise
Requirements gathering and analysis
Solution design and collaboration
Process optimization using ServiceNow
Stakeholder communication and support
Nice-to-have
Agile and Scrum methodologies
Continuous improvement focus
Inclusive and collaborative environment
Key Requirements
ServiceNow Certified System Administrator (preferred or required)
Experience with ServiceNow CSM or FSO modules
Strong understanding of business analysis methodologies
Experience writing user stories and conducting workshops