As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us.
You will support customers with enquiries, account maintenance, credit product applications, and complete Financial Health Checks to assess needs.
Matching Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
Excellent communication skills
Ability to articulate financial terms clearly
Experience in financial services or retail
Ability to work in busy retail environment
Part-time availability for fixed roster hours
Nice-to-have
Genuine interest in banking career
Problem solving and effective solutions
Championing risk-adverse culture
Educating customers on digital banking options
Key Requirements
Experience in financial services, retail or hospitality
Availability for 20 hours per week on fixed roster