Customer Experience Associate, Duncan - Bc

TD Bank

Duncan, British Columbia, Canada
Base: $22.00 - $27.21 cad; bonus/equity: not speci...
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Process financial transactions
Understand customer needs
Resolve customer concerns
** TD Bank is seeking a Customer Experience Associate in Duncan, British Columbia, who will handle financial transactions and provide excellent customer service. The role emphasizes building relationships with customers and promoting banking solutions while adhering to operational procedures. **

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, and respond and resolve customer concerns using standard procedures.
  • TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development being defining features of the colleague experience.

Matching Summary

Match Score: 75

** TD Bank is seeking a Customer Experience Associate in Duncan, British Columbia, who will handle financial transactions and provide excellent customer service. The role emphasizes building relationships with customers and promoting banking solutions while adhering to operational procedures. **

Salary

Base: $22.00 - $27.21 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Process financial transactions
  • Understand customer needs
  • Resolve customer concerns
  • Promote banking solutions
  • Deliver quality customer experiences

Nice-to-have

  • Build positive work environment
  • Participate in personal development
  • Respect coworkers
  • Stay dedicated
  • Keep everyone up-to-date

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning and time management skills
  • Hands on knowledge of using MS Office and internet
  • Go-getter who can exercise initiative
  • Accurate and detail oriented
  • Dynamic communicator with established customer experience skills

Work Rights

Not specified

Tailored Resume

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