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GE HealthCare is seeking a Field Service Engineer in Nagoya, Japan, responsible for the installation, maintenance, and repair of medical imaging devices in hospitals. Candidates should have experience in electrical or mechanical field service and strong communication skills to enhance customer satisfaction and support business growth.
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Job Summary
The Field Engineer is responsible for all field operations in their assigned area, including installation, inspection, repair, maintenance, and billing, to maintain and improve customer satisfaction.
The Field Engineer will strive to improve technical skills, including clinical knowledge of assigned equipment, and support the effective operation of healthcare services within medical institutions, including commercial proposals, to gain customer trust.
The Field Engineer will work with the assigned sales representative to contribute to market share gain through services and build good relationships with affiliated distributors to develop business rooted in the region as business partners.
Matching Summary
Match Score: 75
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GE HealthCare is seeking a Field Service Engineer in Nagoya, Japan, responsible for the installation, maintenance, and repair of medical imaging devices in hospitals. Candidates should have experience in electrical or mechanical field service and strong communication skills to enhance customer satisfaction and support business growth.
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Skills & Requirements
Must-have
Medical equipment installation and maintenance
Customer satisfaction and relationship management
Technical problem-solving and escalation
Clinical knowledge of diagnostic imaging equipment
Nice-to-have
Proactive improvement identification and implementation
Collaboration with sales teams for business growth
Building strong relationships with business partners
Key Requirements
1-2 years of field service experience in electrical/mechanical fields (or basic knowledge of electricity/computers/networks for inexperienced individuals)
Communication skills to logically explain issues to customers
Ability to propose and execute ideas for operational improvement
Skill to accurately perform inspections and repairs by reading manuals
Ability to accurately escalate and resolve issues at customer sites