The Customer Service Representative is focused on providing product/service information, processing orders, resolving issues, and reports to the Customer Service Manager
Job Summary
The Customer Service Representative is focused on providing product/service information, processing orders, resolving issues, and reports to the Customer Service Manager.
This role is perfect for an individual who has an attention to detail (safety, quality, efficiency) strong work ethic/reliability and is a problem solver.
OBE Offers industry competitive benefits at the lowest cost to the employee, work-life balance with PTO and holidays, and compensation that rewards hard work with potential for annual raises and bonuses.
Matching Summary
The Customer Service Representative is focused on providing product/service information, processing orders, resolving issues, and reports to the Customer Service Manager.
Skills & Requirements
Must-have
MS Word and Excel Office Skills
Ability to read architectural drawings
Process phoned, faxed and emailed orders
Document customer interactions
Nice-to-have
Attention to detail
Strong work ethic
Problem solver
Self-starter
Key Requirements
Must have a strong MS Word and Excel Office Skills
Organized with the ability to handle numerous projects and prioritize workload
Must be able to communicate effectively and professionally, both verbally and in writing
Ability to read and understand architectural drawings, specifications, and customer request for pricing
Self-starter with the ability to work with minimal supervision with solid memory retention and focus