Agent, Critical Incident Response Team - Washington D.c.

DoorDash USA

Washington D.C., US
Base: localized by work location; bonus/equity: no...
On-site
Emergency response and crisis communication
Incident monitoring and escalation
Access control and visitor management
The Global Safety and Security team protects people, property, operations, brand, and reputation through technology and a people-first approach

Job Summary

  • The Global Safety and Security team protects people, property, operations, brand, and reputation through technology and a people-first approach.
  • This role ensures rapid, informed, and coordinated action during critical events such as natural disasters, workplace emergencies, or significant disruptions.
  • DoorDash offers a comprehensive benefits package including 401(k) matching, paid parental leave, wellness benefits, commuter benefits, medical, dental, vision, and mental health programs.

Matching Summary

The Global Safety and Security team protects people, property, operations, brand, and reputation through technology and a people-first approach.

Salary

Base: Localized by work location; Bonus/Equity: Not specified; Benefits: Comprehensive benefits including 401(k) matching, paid parental leave, wellness, medical, dental, vision

Skills & Requirements

Must-have

  • Emergency response and crisis communication
  • Incident monitoring and escalation
  • Access control and visitor management
  • Security operations and behavioral assessment
  • Use of security technology systems
  • On-site physical security role

Nice-to-have

  • Strong analytical and situational awareness
  • Calm under pressure and problem-solving
  • Teamwork and continuous improvement
  • Relationship building and communication skills
  • Multilingual abilities (Spanish, French, Mandarin)

Key Requirements

  • 2–4+ years emergency management or security operations experience
  • Current CPR, First Aid, AED certification
  • Advanced First Aid training (EMT preferred)
  • Bachelor’s degree or equivalent experience
  • Willingness to work non-standard hours
  • Fluency in English

Work Rights

Not specified

Tailored Resume

Cover Letter