Pre-registration Specialist Ii

University of Arkansas for Medical Sciences

Little Rock, Arkansas, United States
Commensurate with education + experience; benefits...
Coordination of benefits issues
Collect patient intake documents
Answering inbound/outbound calls
The Pre-Registration Specialist II is the go to resource for complicated registrations, working with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary

Job Summary

  • The Pre-Registration Specialist II is the go to resource for complicated registrations, working with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary.
  • UAMS offers amazing benefits and perks including Health, Dental and Vision plans, Holiday, Vacation and Sick Leave, and education discounts for staff and dependents.
  • This position requires assisting with training and monitoring calls for new Pre-Registration Specialist staff, interacting with and assisting the public virtually, and demonstrating effective communication and conflict resolution skills.

Matching Summary

The Pre-Registration Specialist II is the go to resource for complicated registrations, working with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary.

Salary

Commensurate with education and experience; Benefits: Yes

Skills & Requirements

Must-have

  • Coordination of benefits issues
  • Collect patient intake documents
  • Answering inbound/outbound calls
  • Verify insurance information
  • Call center environment

Nice-to-have

  • Professional and friendly manner
  • Positive working relationships
  • Effective service recovery skills

Key Requirements

  • High School, GED or formal educational equivalent
  • 2 years customer service
  • 2 years healthcare experience
  • Proof of legal authority to work in the United States

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter