Enterprise Service Center Engineer

Vodafone

Kato Petralona, Greece
On-site
Metro ethernet, microwave, pstn, gsm networks
Troubleshoot customer technical issues
Support legacy services
Vodafone is seeking an Enterprise Service Center Engineer in Kato Petralona, Greece, to provide technical support for enterprise customers, ensuring the availability and quality of voice and data services. The role requires strong knowledge of network topologies and troubleshooting skills, with a focus on fostering a collaborative and inclusive company culture

Job Summary

  • The scope of the role is to provide technical support to enterprise customers of Vodafone directly or to other teams that supports those customers.
  • The role is responsible to ensure the availability and quality of services for all these connections, from the customer's endpoint to Vodafone production networks.
  • Vodafone offers an award-winning work environment, competitive pay, bonus & remuneration package, private health & medical insurance, and a hybrid way of working.

Matching Summary

Match Score: 85

Vodafone is seeking an Enterprise Service Center Engineer in Kato Petralona, Greece, to provide technical support for enterprise customers, ensuring the availability and quality of voice and data services. The role requires strong knowledge of network topologies and troubleshooting skills, with a focus on fostering a collaborative and inclusive company culture.

Skills & Requirements

Must-have

  • Metro Ethernet, microwave, PSTN, GSM networks
  • troubleshoot customer technical issues
  • support Legacy Services
  • organize field technician visits
  • proactive monitoring and health checks
  • TCP/IP suite protocols debugging

Nice-to-have

  • passionate about empowering people
  • creating a workplace where everyone can thrive
  • global and diverse community
  • increase diversity and inclusion

Key Requirements

  • Technical education in telecommunications, electronics, computing
  • Excellent knowledge of LAN and WAN network topologies
  • Knowledge of Microsoft Office programs
  • Good command of written and spoken English

Work Rights

Not specified

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