This role is responsible for ensuring the highest service and data quality standards while driving continuous improvement initiatives for assigned accounts
Job Summary
This role is responsible for ensuring the highest service and data quality standards while driving continuous improvement initiatives for assigned accounts.
The position requires managing performance reviews with Logistics Service Providers and carriers to ensure optimal performance and client satisfaction.
Hellmann Worldwide Logistics values a culture based on Caring, Entrepreneurial, Forward-Thinking, and Reliable principles within a global family of over 14,000 employees.
Matching Summary
This role is responsible for ensuring the highest service and data quality standards while driving continuous improvement initiatives for assigned accounts.
Skills & Requirements
Must-have
5 years sea and air freight operation experience
3 years continuous improvement role experience
Strong analytical and problem-solving skills
Fluent English written and spoken
Microsoft Office Suite proficiency
Nice-to-have
CargoWise One system experience
Power BI data visualization skills
Additional language skills beneficial
Proactive attitude in international environment
Leadership abilities to guide team
Key Requirements
Bachelor's degree in Supply Chain Management or related field
5 years experience in international logistics operations
3 years experience in continuous improvement roles