Vodafonethree - Quality E2e & Core Performance Lead
Vodafone
London, United Kingdom
Excellent basic salary; bonus; vodafone benefits
On-site
Core network architecture and performance monitoring
Mobile network technologies (2g, 3g, 4g, 5g nr)
E2e trace analysis for issue resolution
This role drives root cause analysis of the most critical E2E customer issues, requiring strong technical insight and analytical capability
Job Summary
This role drives root cause analysis of the most critical E2E customer issues, requiring strong technical insight and analytical capability.
You will act as the subject matter expert on mobile performance, specialized in core aspects, enabling effective prioritization of actions to improve customer experience.
The company is creating the biggest mobile network provider in the UK, transforming customer experience and building a best-in-class network.
Matching Summary
This role drives root cause analysis of the most critical E2E customer issues, requiring strong technical insight and analytical capability.
Salary
Excellent basic salary; Bonus; Vodafone benefits
Skills & Requirements
Must-have
Core network architecture and performance monitoring
Mobile network technologies (2G, 3G, 4G, 5G NR)
E2E trace analysis for issue resolution
Mobile core network performance reporting
Stakeholder engagement and cross-functional collaboration
Nice-to-have
Mentoring technical teams
Translating technical insights for diverse audiences
Mobile network benchmarking and supplier performance
Key Requirements
Deep understanding of Core network architecture
In-depth understanding of mobile network technologies