Vodafonethree - Fixed Performance Lead

VodafoneThree

London, United Kingdom
Excellent basic salary; bonus; vodafone benefits
On-site
Fixed broadband technologies (dsl, fttp, docsis, wi-fi)
Network management tools (snmp, mib)
Data analysis tools (sql, python, r)
This role supports VodafoneThree’s ambition to deliver best-in-class fixed broadband performance and customer experience by analysing network data and customer feedback

Job Summary

  • This role supports VodafoneThree’s ambition to deliver best-in-class fixed broadband performance and customer experience by analysing network data and customer feedback.
  • You will collaborate with cross-functional teams to translate insights into actionable quality improvement initiatives and contribute to tool development and automation efforts.
  • Vodafone offers excellent pay, bonuses, generous time off, personalized benefits, and career development through learning tools and parental leave policies.

Matching Summary

This role supports VodafoneThree’s ambition to deliver best-in-class fixed broadband performance and customer experience by analysing network data and customer feedback.

Salary

Excellent basic salary; Bonus; Vodafone benefits

Skills & Requirements

Must-have

  • Fixed broadband technologies (DSL, FTTP, DOCSIS, Wi-Fi)
  • Network management tools (SNMP, MIB)
  • Data analysis tools (SQL, Python, R)
  • Customer insight and network performance analysis
  • Network probing strategies development

Nice-to-have

  • Collaborative and inclusive work environment
  • Passion for building a better future
  • Adaptable and learning mindset

Key Requirements

  • Strong analytical skills
  • Solid understanding of fixed broadband technologies
  • Familiarity with network protocols (IPv4/6, DNS, DHCP, QoS, NAT, VoIP, SIP)
  • Knowledge of in-home broadband diagnostics
  • Proven experience in data analytics, customer insight, or network performance roles
  • Proficiency in data visualization platforms (Power BI, Tableau)

Work Rights

Not specified

Tailored Resume

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