Head Of Client Experience - Wealth, Managing Director

Work From Home With CiCi

New York, New York, United States
Base: $250,000.00 - $500,000.00; bonus/equity: dis...
15+ years executive experience in wealth management
Proven track record at managing director level
Deep expertise in ai and machine learning applications
This role is responsible for defining the transformative future of how clients engage with Citi Wealth across all digital and emerging channels

Job Summary

  • This role is responsible for defining the transformative future of how clients engage with Citi Wealth across all digital and emerging channels.
  • The successful candidate will drive the integration of cutting-edge technology to ensure insights, bespoke content, and proactive advice are delivered intelligently.
  • Citi offers competitive employee benefits including medical, dental & vision coverage, 401(k), life insurance, and paid time off packages.

Matching Summary

This role is responsible for defining the transformative future of how clients engage with Citi Wealth across all digital and emerging channels.

Salary

Base: $250,000.00 - $500,000.00; Bonus/Equity: Discretionary and formulaic incentive and retention awards available; Benefits: Medical, dental, vision, 401(k), life, accident, disability insurance, wellness programs, and paid time off

Skills & Requirements

Must-have

  • 15+ years executive experience in wealth management
  • Proven track record at Managing Director level
  • Deep expertise in AI and machine learning applications
  • Strategic vision for global digital platform transformation
  • Experience with high net worth client segments

Nice-to-have

  • Passion for cutting-edge innovation and design
  • Understanding of Web3 and metaverse technologies
  • Strong behavioral science application skills
  • Experience managing external fintech partnerships
  • Advanced degree in Design Thinking or Data Science

Key Requirements

  • Bachelor's degree required; MBA preferred
  • 15+ years progressive executive experience
  • Managing Director level leadership background
  • Strong understanding of global regulatory compliance

Work Rights

Not specified

Tailored Resume

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