Base: $49,774 annually; bonus/equity: not specifie...
Hybrid
Legal order processing
Escalation management
Attention to detail
As an Ops Production Senior Coordinator for the Legal Intake Fulfillment and Escalations (LIFE) team, you will work to deliver flawless execution when intaking and processing legal orders from numerous channels
Job Summary
As an Ops Production Senior Coordinator for the Legal Intake Fulfillment and Escalations (LIFE) team, you will work to deliver flawless execution when intaking and processing legal orders from numerous channels.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
This role is hybrid, requiring three days per week onsite and the remainder virtually, with a schedule of Monday to Friday, 8:00AM to 5:00PM EST.
Matching Summary
As an Ops Production Senior Coordinator for the Legal Intake Fulfillment and Escalations (LIFE) team, you will work to deliver flawless execution when intaking and processing legal orders from numerous channels.
Salary
Base: $49,774 annually; Bonus/Equity: Not specified; Benefits: Comprehensive health, financial and other benefits
Skills & Requirements
Must-have
Legal order processing
Escalation management
Attention to detail
Problem solving skills
Written and verbal communication
Hybrid work environment
Organizational and time management skills
Nice-to-have
Team development engagement
Ability to work extended hours
Professionalism with internal and external contacts
Collaborative and independent work style
Key Requirements
High School Diploma or equivalent
At least 3 years Customer Service or Call Center experience
At least 1 year Financial Industry experience
At least 1 year experience with Google Suite or Microsoft Office