You will use your superstar customer service experience to provide the best standard of service to our patients dealing with appointment enquiries and scheduling
Job Summary
You will use your superstar customer service experience to provide the best standard of service to our patients dealing with appointment enquiries and scheduling.
This is a genuine opportunity to either begin or develop you career in the medical industry.
As the Booking Agent you will take inbound calls and determining the service required, deliver prompt and effective responses to patient bookings and enquiries.
Matching Summary
You will use your superstar customer service experience to provide the best standard of service to our patients dealing with appointment enquiries and scheduling.
Skills & Requirements
Must-have
Excellent communication and telephone skills
Previous customer service experience
Deal with high volume of calls
Computer literate
Proactive approach to learning
Nice-to-have
Genuine interest in medical/health industry
Values based Medical Imaging industry leader
Multicultural and diversity workplace
Key Requirements
Health care / medical reception experience highly regarded