Job Summary

• Our customers rely on our Contact Center Specialists to help them understand, and make sense of, general needs with their accounts including balance inquiries, basic maintenances, transfers, assistance with our online banking experience and more.
• As a Contact Center Specialist you will field a variety of incoming customer calls to deliver high-quality solutions for our customers.
• See your hard work rewarded with opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you.

Matching Summary

Salary

Base: $22.00 / hour; Bonus/Equity: Not specified; Benefits: Comprehensive health care coverage, 401K with corporate match, tuition assistance, mental health programs, discounts on student loan refinancing

Skills & Requirements

Key Requirements

• Minimum 1 year customer-facing role
• High School degree or equivalent
• Computer proficiency
• Strong verbal communication skills

Work Rights