Serasa Experian is seeking a Junior Customer Service Analyst to provide efficient and empathetic support to clients through various communication channels. The ideal candidate should possess strong communication skills, be customer-focused, and have a background in financial products. The position offers a supportive and innovative work environment with a commitment to employee well-being
Job Summary
The role involves providing efficient, cordial, and resolutive customer support through voice, chat, and email channels.
Candidates must ensure accurate registration of demands and strict adherence to the SAC Law and internal quality standards.
The company is recognized as a top employer with a strong focus on diversity, inclusion, and employee well-being.
Matching Summary
Match Score: 85
Serasa Experian is seeking a Junior Customer Service Analyst to provide efficient and empathetic support to clients through various communication channels. The ideal candidate should possess strong communication skills, be customer-focused, and have a background in financial products. The position offers a supportive and innovative work environment with a commitment to employee well-being.