Head Universal Banker, San Jose Main Branch

Citi

San Jose, California, United States
Base: $56,500.00 - $73,700.00; bonus/equity: discr...
2-4 years relevant experience
Face-to-face customer service skills
Digital engagement and basic sales
The Head Universal Banker leads, coaches, and mentors the branch team while executing all service transactions and sales activities

Job Summary

  • The Head Universal Banker leads, coaches, and mentors the branch team while executing all service transactions and sales activities.
  • This role requires championing risk and control by monitoring daily operations and ensuring strict compliance with bank policies.
  • Employees receive competitive benefits including medical, dental, vision coverage, 401(k), life insurance, and paid time off packages.

Matching Summary

The Head Universal Banker leads, coaches, and mentors the branch team while executing all service transactions and sales activities.

Salary

Base: $56,500.00 - $73,700.00; Bonus/Equity: Discretionary and formulaic incentive awards available; Benefits: Medical, dental, vision, 401(k), life, accident, disability, wellness programs, and PTO

Skills & Requirements

Must-have

  • 2-4 years relevant experience
  • Face-to-face customer service skills
  • Digital engagement and basic sales
  • Strong verbal and written communication
  • Analytical and problem solving skills

Nice-to-have

  • Retail experience preferred
  • Open client service orientation
  • Desire to help customers
  • Positive can-do attitude
  • Teamwork and collaboration focus

Key Requirements

  • High School diploma or equivalent
  • 2-4 years of relevant experience
  • Basic computer and digital tools skills

Work Rights

Not specified

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