Customer Service Representative

Destination Pet

Burbank, CA, United States
Base: $17.81ph doe; tips: + tips; benefits: telehe...
On-site
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
Destination Pet is seeking a Customer Service Representative for their Burbank, CA location. The ideal candidate should be passionate about pets and possess strong customer service skills, with responsibilities including managing client interactions and ensuring a welcoming environment

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, touring clients, managing check-ins/check-outs, and handling payments.
  • Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $17.81/hour DOE + tips.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative for their Burbank, CA location. The ideal candidate should be passionate about pets and possess strong customer service skills, with responsibilities including managing client interactions and ensuring a welcoming environment.

Salary

Base: $17.81/hour DOE; Tips: + tips; Benefits: Telehealth, 401k, Pet Insurance

Skills & Requirements

Must-have

  • answering phones with a smile
  • multi-tasking like a pro
  • handling cash and cards
  • responding to complaints with patience
  • keeping the lobby clean

Nice-to-have

  • people-person and pet-person
  • fluent in human and hound
  • cool under pressure
  • solve problems faster than a lab

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter