Senior Engineering Manager

Precisely

United States
Fully remote
10+ years enterprise technical operations
Manage 10-15 person global engineering team
Ibm sterling b2bi or equivalent platform experience
Precisely is seeking a Senior Engineering Manager to lead a global development team, managing critical customer escalations and resolving complex technical issues. The ideal candidate will have extensive experience in enterprise technical operations, particularly with IBM Sterling B2Bi, and will be comfortable leveraging AI tools in their workflows

Job Summary

  • Precisely is an AI-first organization where all employees are expected to demonstrate proficiency in applying AI tools to accelerate work and improve output quality.
  • The role involves leading a global L3 Engineering team responsible for handling critical customer escalations and resolving complex technical issues.
  • Candidates must be comfortable using generative AI tools like Microsoft Copilot and ChatGPT in their day-to-day workflows to eliminate low-value tasks.

Matching Summary

Match Score: 85

Precisely is seeking a Senior Engineering Manager to lead a global development team, managing critical customer escalations and resolving complex technical issues. The ideal candidate will have extensive experience in enterprise technical operations, particularly with IBM Sterling B2Bi, and will be comfortable leveraging AI tools in their workflows.

Skills & Requirements

Must-have

  • 10+ years enterprise technical operations
  • Manage 10-15 person global engineering team
  • IBM Sterling B2Bi or equivalent platform experience
  • Incident management and ITIL frameworks expertise
  • Java stack and CI/CD process knowledge
  • Cloud technologies and Kubernetes understanding
  • C-Suite stakeholder management under pressure

Nice-to-have

  • Hands-on familiarity with on-prem IBM B2Bi infrastructure
  • Experience with hybrid or cloud migration strategies
  • SRE mindset for setting SLIs/SLOs
  • Extensive agile software development experience
  • Support tooling proficiency in Salesforce and KCS

Key Requirements

  • 10+ years in enterprise technical operations
  • Proven experience managing customer escalations
  • Deep knowledge of database management and networking
  • Fundamental Java, Cloud Technologies, and Kubernetes knowledge

Work Rights

Not specified

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