Customer Lending Specialist

Greatercb

Brisbane, Queensland, Australia
Hybrid
Customer relationship management
Risk assessment mindset
Needs-based sales techniques
Building and maintaining positive relationships with our customers is our passion

Job Summary

  • Building and maintaining positive relationships with our customers is our passion.
  • As a Customer Lending Specialist, you will take accountability over every interaction, identifying your customer’s needs, offering solutions and maintaining regular contact to drive positive outcomes and experiences.
  • From here, the opportunities are endless.

Matching Summary

Building and maintaining positive relationships with our customers is our passion.

Skills & Requirements

Must-have

  • Customer relationship management
  • Risk assessment mindset
  • Needs-based sales techniques
  • Lending interview facilitation
  • Complaint resolution
  • Product knowledge

Nice-to-have

  • Continuous improvement mindset
  • Empathy towards customers
  • Adaptability to change
  • Team player
  • Proactive problem-solving

Key Requirements

  • Some experience in home lending
  • Ability to work in a team
  • Organised and great time management skills

Work Rights

Not specified

Tailored Resume

Cover Letter