Senior Manager, Its Business Partner For Gbs

Fresenius Medical Care

It strategy development
Business case creation
Stakeholder communication
The IT Business Partner acts as a liaison between Global Business Services and IT Solutions departments, working with stakeholders globally to develop a technology strategy

Job Summary

  • The IT Business Partner acts as a liaison between Global Business Services and IT Solutions departments, working with stakeholders globally to develop a technology strategy.
  • Responsibilities include building business cases for new projects, managing escalations, assisting with problem resolution, and ensuring effective communication and transparency.
  • The role requires developing and maintaining relevant Support KPIs and metrics for GBS, providing reports on IT tickets, and analyzing results with GBS management to define measures.

Matching Summary

The IT Business Partner acts as a liaison between Global Business Services and IT Solutions departments, working with stakeholders globally to develop a technology strategy.

Skills & Requirements

Must-have

  • IT strategy development
  • business case creation
  • stakeholder communication
  • ITIL and service management
  • SAP knowledge

Nice-to-have

  • pro-active and solution oriented
  • continuous improvement approach
  • works well under pressure
  • agile project management

Key Requirements

  • Bachelor’s or Master’s degree
  • 7+ years of experience
  • Fluent in English

Work Rights

Not specified

Tailored Resume

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