Not specified (could be inferred as hybrid or fully onsite based on the role's demands).
6-10 years it operations experience
Jamf pro macos endpoint management
Okta identity lifecycle automation
TECHNTEA PTE. LTD. is seeking a Senior IT Technician to lead IT service delivery, identity management, and endpoint management in a multinational environment. The ideal candidate will have extensive experience with ITIL practices, Jamf Pro, and Okta, and will be responsible for ensuring operational stability and efficiency across various IT functions
Job Summary
The role requires leading IT service delivery with a focus on SLA attainment and reducing mean time to resolution.
Candidates must manage end-to-end identity lifecycle automation using Okta for a Mac-first fleet via Jamf Pro.
Success involves ensuring tenancy hygiene for collaboration tools like Google Workspace and maintaining accurate asset records.
Matching Summary
Match Score: 85
TECHNTEA PTE. LTD. is seeking a Senior IT Technician to lead IT service delivery, identity management, and endpoint management in a multinational environment. The ideal candidate will have extensive experience with ITIL practices, Jamf Pro, and Okta, and will be responsible for ensuring operational stability and efficiency across various IT functions.
Skills & Requirements
Must-have
6-10 years IT operations experience
Jamf Pro macOS endpoint management
Okta identity lifecycle automation
ITIL service delivery practices
Google Workspace administration
Nice-to-have
Fast-growth environment experience
Multinational team management
Vendor and SOW management skills
Process simplification expertise
Regulated industry familiarity
Key Requirements
Bachelor's degree in Computer Science or related field
Certifications such as ITIL or Jamf Certified Administrator preferred