Senior Ax Technical Consultant

NTT DATA

Hybrid
Moderate-level experience in managed services roles
Knowledge of ticketing tools preferably servicenow
Familiarity with itil processes
You will play an essential role in maintaining clients' IT infrastructure by proactively monitoring and resolving technical incidents

Job Summary

  • You will play an essential role in maintaining clients' IT infrastructure by proactively monitoring and resolving technical incidents.
  • The company is a $30+ billion technology services leader serving 75% of the Fortune Global 100.
  • You will collaborate closely with other teams to provide second-level support and ensure seamless communication.

Matching Summary

You will play an essential role in maintaining clients' IT infrastructure by proactively monitoring and resolving technical incidents.

Skills & Requirements

Must-have

  • Moderate-level experience in managed services roles
  • Knowledge of ticketing tools preferably ServiceNow
  • Familiarity with ITIL processes
  • Experience working with vendors and third parties
  • Ability to work longer hours when necessary

Nice-to-have

  • Positive outlook and ability to work well under pressure
  • Commitment to placing clients at the forefront
  • Proven ability to communicate effectively across cultures

Key Requirements

  • Bachelor's degree in IT/Computing or equivalent work experience

Work Rights

Not specified

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